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Why will my washing machine not clean clothes properly!?

October 5, 2010 by  
Filed under Beko Washing Machine

Question by Rachyyyy: Why will my washing machine not clean clothes properly!?
I have a Beko washer, I clean the clothes at 40 or 30 degrees with a biological powder, it is over a year old however not over 2 years. Recently it has started to not get marks out of the clothes when I wash them, ie. i will get a top out and it still has marks on however the marks can be rubbed off with my nail however the washer will not remove them even after 2 or 3 washes. I have also noticed that the hole under the drawer of the washer where the water goes through is coated with some sort of black waxy substance! I have tried using bleach powder on a 90 wash with no avail. Please help me!

Best answer:

Answer by Marc
First of all you are using a powder soap with cold water. Powdered soap does not dissolve well in cold water and is building up in the hole. You will have to remove this soap buildup with a knofe or other suitable instrument. I would run the washing machine completely empty of clothing on its ‘Large Load’ setting, or the largest setting it has. Put 4 cups of bleach and an entire bottle of vinegar in with the cycle. Run using HOT water NOT cold. And run the rinse cycle twice. Find some liquid detergent to use instead of powder from now on if you are going to use only cold water. I am assuming that your machine is a top loader. Make sure the agitator is working properly.

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6 Responses to “Why will my washing machine not clean clothes properly!?”

  1. Joan on October 5th, 2010 7:23 am

    Using a liquid detergent is good advice. Also, don’t overload your machine.

  2. Bobo on October 5th, 2010 7:50 am

    Black waxy substance — Are you using a fabric softener? Fabric softeners will leave a waxy residue that eventually turns black. It happens particularly when you use cold water. Manually wipe as much of the waxy junk off and use a paper towel with naphtha or mineral spirits to remove the rest. Run a full cycle with hot water and a gallon of vinegar. It should remove the softener. Dryer softener sheets will also leave deposits in your dryer. If you have an automatic dryness setting, the softener sheets will mess up the sensors and they won’t operate correctly. If you use fabric softener on bath towels, you will notice they don’t absorb water as well as ones washed without fabric softener.

  3. The Circus Bearded Lady on October 5th, 2010 8:05 am

    Just to add to the some of the above useful tips – remove the detergent drawer and clean it out and don’t forget the chute under it too. Remove any build up of powder. Then run it without detergent or clothes on the highest heat setting till it finishes.

  4. yoohoo on October 5th, 2010 9:01 am

    just wanted to say that if the machine’s going bad, it’s a sad, sad state of affairs. Major appliances used to last a minimum of 20 years. My mom had her kitchen stove for 30, her fridge & washing machine for 25… it’s just sad that things aren’t built to last like they used to be.

    Hopefully, if your machine’s going bad, it may be covered by a warranty or ‘lemon’ law or the store may be willing to replace it for you or something!

  5. Judy on October 5th, 2010 9:48 am

    Use a scraper to clean out the drawer and then scrub it clean. Rinse with white vinegar and dry. Then also sometimes the inside of the washer drum needs a good cleaning. Scrub with an S.O.S. pad and rinse again with white vinegar. Run the machine with some bleach about 2 cups and no clothes to go through the entire wash cycle. That should clean the drum.

    If you use powdered soap then put a little hot water at first into the machine along with your soap. Allow it to agitate a few minute then finish filling to which ever amount of water you need. Agitate again before putting your clothes into the washer and set for the type of wash you want.
    Don’t mix colored clothes with the white ones. When each load is done check the drum of the washing machine and see if the agitator is working right and for any marks on the drum. If not then continue washing clothes and clean your machine every couple weeks to prevent buildup and black waxy substance. Hope this will work good for you.

  6. charterman on October 5th, 2010 10:28 am

    Stop putting your powder in the drawer. I know the makers say you should, but they have a vested interest in you buying new machines. As an engineer, this is one of the most common reasons for machines to break down. The powder sets, chokes the machine and you only get a fraction of the detergent onto the clothes.

    Use a liquid soap in future. It dissolves much quicker. Put it straight into the drum. You can tip your powder into the drum with no problems. Don’t worry about it falling through the holes. When the machine fills, it will dissolve and be used.

    White vinegar will clean your machine, but so will washing soda. It is less than a £1 a bag from major supermarkets etc. Tip half a bag into the drum and set washer to max temp empty and set it going. Get into the habit of adding a cupful to every wash from now on. It will boost the powder/liquid, dissolve grease and stop the machine smelling and furring up. Pull the powder draw out and wash it in the sink and scrub out where it has come from. You should have no more problems.

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